Call Center Agent Position at Smart Partners Consulting Limited (SPCL)

Job Title: Call Center Agent
Location: Ado Ekiti, Ekiti
Employment Type: Full Time

Job Description

Our client at Smart Partners Consulting Limited (SPCL) is currently seeking a highly motivated and enthusiastic Call Center Agent to join their supply chain team in Ado-Ekiti. This position is ideal for a fresh graduate with strong computer and communication skills. The preferred candidate must reside in Ado-Ekiti.

Duties & Responsibilities

• Handle inbound and outbound calls professionally and courteously.
• Respond to customer inquiries and resolve issues efficiently.
• Collaborate with other departments to ensure customer satisfaction.
• Follow up on customer requests and complaints to ensure resolution.
• Provide support in tracking orders and shipments.
• Assist in preparing reports and documentation as required.
• Provide information about products and services.
• Update and maintain customer records in the company database.

Requirements

• Bachelor's Degree in any field (preferably in Business, Supply Chain, or related discipline).
• Excellent verbal and written communication skills.
• Proficient in using computer applications (e.g., MS Office Suite).
• Must reside in Ado-Ekiti.
• Basic understanding of supply chain operations.
• Experience in a customer service role (internship or part-time experience is a plus).
• Ability to work in a fast-paced environment.
• Strong interpersonal skills and ability to work in a team.
• Attention to detail and problem-solving skills.
• Ability to handle multiple tasks and prioritize effectively.

How to Apply

Interested and qualified candidates should click here to apply.

Conclusion

If you are a dedicated and enthusiastic individual looking to start your career in a dynamic environment, this is an excellent opportunity to join our client's team as a Call Center Agent in Ado-Ekiti. At Smart Partners Consulting Limited (SPCL), we are committed to finding the best talent to help drive success.

Don’t miss out on this chance to leverage your skills and grow professionally. Apply today and take the first step towards a rewarding career.

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