Job Title: Information & Communication Manager
Locations: Kaduna and Aba, Abia
Employment Type: Full-time
Job Description:
Join Nigerian Breweries Plc, Nigeria's premier brewing company, as we pioneer digital excellence and strive to "Wow Nigeria" through our exceptional brands, dedicated team, and unparalleled performance. We're seeking an Information & Communication Manager to drive our digital journey and ensure optimal operational efficiency and decision-making.
Key Responsibilities:
- Upholding high customer satisfaction levels by promptly addressing user requests.
- Managing assets efficiently.
- Administering system maintenance and backups.
- Ensuring information security.
- Providing telecommunications support.
- Conducting image backups of critical production servers.
- Offering ad-hoc IT support to maintain brewery operations.
- Minimizing Mean Time to Resolve (MTTR) for incidents.
- Supporting the connected brewery roadmap.
- Supervising compliance efforts for servers and workstations.
- Providing continuity support for IT operations.
- Offering technical support for production network issues.
Job Requirements:
- Bachelor's degree in Computer Science or related field (minimum second class upper).
- M.Sc in Computer Science or related field (an advantage).
- 3-5 years of experience in Digital Technology and Networking.
- Proficiency in IT service management, Networking, Cisco Switch Management, LAN and WLAN Management, and Virtualization Management.
- Strong presentation and communication skills.
- Proficient in systems administration (client and server) and virtualization.
- Competent in computer network configuration and troubleshooting.
- Experience in Database Management (Microsoft SQL preferred).
- Familiarity with Office 365 (Power BI, PowerApps, and Power Automate advantageous).
- Experience in FMCG environment (an advantage).
- Knowledge of Cisco Networking (CCNA preferred).
- Familiarity with Microsoft SCCM.
- Understanding of IT service Management (ITILv4 advantageous).
How to Apply:
Interested and qualified candidates can apply through the link.
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