At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They guide everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We are seeking a dedicated Business Insurance Agent - Mid-level for our Commercial Lines department! This position is remote, work from home, in a call center environment that is highly structured and regimented.
Key Responsibilities
- Be a consultative partner between members, nonmembers, and insurance carriers, exercising technical knowledge efficiently and communicating solutions to meet customer needs.
- Use understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation.
- Classify members’ and non-members’ businesses and provide accurate risk management and mitigation solutions while leveraging B2B sales cycles.
- Conduct account reviews using the carrier renewal cycle, providing consultative advice and mitigating risks.
- Research industry trends and evolving regulatory environments to improve technical and financial knowledge.
- Operate comfortably within Agency Management Systems/CRM and multiple carrier platforms to select appropriate product and carrier offerings.
- Apply carrier guidelines to partner and negotiate with underwriters on endorsements, renewals, and remarketing.
- Calculate Insurance to Value (ITV) on a wide range of property types and structures.
- Provide select account service, including policy changes, certificates, endorsements, renewals, non-renewals, and cancellations.
- Facilitate the initial acquisition of affluent members, providing concierge-level service.
- Work with underwriters on sophisticated accounts across management lines and Excess and Surplus for renewals and endorsements.
- Ensure risks associated with business activities are identified, measured, supervised, and controlled in accordance with risk and compliance policies.
Requirements
- High School Diploma or General Equivalency Diploma.
- 2 years of insurance sales and service experience, including 1 year in a High Value insurance agency or Commercial Insurance agency setting.
- Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.
- High Net Worth/Private Client Experience and ability to handle sensitive information.
- Excellent communication and customer service skills.
Preferred Qualifications
- 4+ years of Commercial Lines Insurance account management experience.
- 4+ years of experience quoting and binding directly with the insured.
- Experience with Agency Management Systems and/or Salesforce.
- Experience working in a multiple carrier environment.
- Active P&C General Lines License for home state.
Compensation & Benefits
- Salary range: $51,840.00 - $92,880.00, based on experience and market data.
- Pay incentives based on performance.
- Comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off, and wellness programs.
- Career path planning and continuing education support.
Additional Information
- This position does not offer relocation assistance.
- Applications are accepted on an ongoing basis.
Equal Opportunity Employer
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Apply Now
Interested candidates should click on the link to apply for this job.
Conclusion
Joining USAA as a Business Insurance Agent - Mid-level offers a unique opportunity to be part of a mission-driven organization dedicated to the financial security of U.S. military members and their families. With a commitment to core values of honesty, integrity, loyalty, and service, USAA fosters an environment where employees can thrive both professionally and personally.
This role provides a chance to leverage your insurance expertise in a supportive, structured, and remote work setting while making a meaningful impact. If you have the necessary qualifications and a passion for service, we encourage you to apply and become part of a team that truly values its members and employees. Explore the benefits and growth opportunities at USAA, and take the next step in your career by joining us today.
Apply now to be a part of something special and contribute to a mission that makes a real difference.
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