Customer Service Representative at Eric Kayser, Lagos: Apply Now!

Customer Service Representative at Eric Kayser, Lagos: Apply Now!
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Eric Kayser, a rapidly expanding hospitality enterprise with branches in Victoria Island and Ikoyi, Lagos State, is currently seeking suitable candidates to fill the following position:

 

Job Title: Customer Service Representative

Location: Victoria Island, Lagos

Employment Type: Full-time

Position Overview:

We are on the lookout for a warm, attentive, and customer-centric individual to join our team as a Customer Service Representative. As the primary point of contact for our patrons, you will play a pivotal role in delivering exceptional service, addressing inquiries, and swiftly resolving any concerns with professionalism.

Responsibilities:

  • Warmly greet customers and efficiently process orders
  • Handle incoming phone calls, respond to emails, and engage with customers via social media platforms
  • Offer detailed menu information, provide recommendations, and address queries regarding ingredients and preparation techniques
  • Maintain cleanliness and organization throughout the workspace, including the dining area, lobby, and service stations
  • Collaborate closely with servers, bartenders, and kitchen staff to ensure smooth service delivery
  • Actively participate in training and developmental initiatives to enhance skills and knowledge
  • Address customer complaints and issues promptly and courteously, striving for swift resolution and customer satisfaction

Requirements:

  • High School Diploma or equivalent qualification
  • 1-2 years of customer service experience within a restaurant or retail setting
  • Proficiency in basic math and handling cash and credit transactions accurately
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Exceptional communication and interpersonal abilities
  • Capability to thrive in a fast-paced environment and manage multiple tasks efficiently

Preferred Qualifications:

  • Previous experience in a restaurant or food service environment

We Offer:

  • Salary: N80,000 Monthly
  • Competitive hourly wage and comprehensive benefits package
  • Opportunities for career advancement and professional development
  • A vibrant and supportive work culture with a dedicated team

How to Apply:

Interested and qualified candidates should submit their CV to: careers@erickayserng.com, using the Job Title as the subject of the email.

Application Deadline: June 1st, 2024.

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Adebola Williams
5 reviews · 2 months ago

This platform revolutionized our inventory management. Super reliable!

Chinelo Okonkwo
4 reviews · 4 days ago

Excellent customer support. Highly recommend for cleaning service transactions.

Kunle Adebayo
2 reviews · 3 days ago

Efficient and user-friendly for managing our environmental services. Fantastic!

Aisha Bello
1 review · 2 months ago

Streamlined our workflow perfectly. Simple and seamless interface.

Emeka Nwankwo
1 review · 3 months ago

Great experience with this platform. Improved our property management significantly.

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