Customer Services Representative at Tetra Pak

Customer Services Representative at Tetra Pak
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At Tetra Pak, we are committed to making food safe and available everywhere, while protecting what's good – food, people, and the planet. Join us and touch millions of lives daily.

Job Title: Customer Services Representative

Location: Lagos

Job Type: Temporary

Job Summary:

We're seeking an experienced Customer Services Representative (Temporary) to drive order management and operational performance within Tetra Pak West Africa. This 6-month maternity cover position, based in Lagos, Nigeria, requires expertise in customer service and supply chain logistics.

Responsibilities:

  • Serve as the primary contact for routine order placement, sales forecasting, and design status.
  • Ensure successful delivery of Order Fulfilment Packaging Material (OFPM).
  • Manage customer stocks and coordinate delivery requirements.
  • Oversee packaging materials claims and ensure compliance with policies and procedures.
  • Coordinate the design process for new and modified designs.
  • Control order fulfilment process and optimize customer delivery.
  • Manage forecasting modelling tools and facilitate sustainable volume growth.
  • Resolve sales and operational issues for packaging materials supply.
  • Participate in WCM activities and projects.

Requirements:

  • Degree in Logistics, Supply Chain, Social Science, or Business Administration.
  • 2 years of experience as a Customer Services Representative.
  • Strong communication and negotiation skills.
  • Proficiency in MS Office and SAP (preferred).
  • Ability to work effectively in a team environment.
  • Flexible working attitude and ability to prioritize tasks.

We Offer You:

  • Exciting challenges and development opportunities in a global landscape.
  • Culture of innovation and visible results.
  • Equal opportunity employment with diversity and inclusion.
  • Competitive compensation and benefits with flexible working arrangements.

How to Apply:

Interested and qualified candidates should click here to apply.

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Adebola Williams
5 reviews · 2 months ago

This platform revolutionized our inventory management. Super reliable!

Chinelo Okonkwo
4 reviews · 4 days ago

Excellent customer support. Highly recommend for cleaning service transactions.

Kunle Adebayo
2 reviews · 3 days ago

Efficient and user-friendly for managing our environmental services. Fantastic!

Aisha Bello
1 review · 2 months ago

Streamlined our workflow perfectly. Simple and seamless interface.

Emeka Nwankwo
1 review · 3 months ago

Great experience with this platform. Improved our property management significantly.

Fatima Ahmed
3 reviews · 1 month ago

Our laundry services have never been more efficient. Outstanding platform!

Adebola Williams
5 reviews · 2 months ago

This platform revolutionized our inventory management. Super reliable!

Chinelo Okonkwo
4 reviews · 4 days ago

Excellent customer support. Highly recommend for cleaning service transactions.

Kunle Adebayo
2 reviews · 3 days ago

Efficient and user-friendly for managing our environmental services. Fantastic!

Aisha Bello
1 review · 2 months ago

Streamlined our workflow perfectly. Simple and seamless interface.

Emeka Nwankwo
1 review · 3 months ago

Great experience with this platform. Improved our property management significantly.

Fatima Ahmed
3 reviews · 1 month ago

Our laundry services have never been more efficient. Outstanding platform!

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