Work Location: Greenville, South Carolina
Hours: 40 hours per week
Pay Details: $68,640.00 - $102,960.00 USD annually
At TD, we are dedicated to ensuring fair and equitable compensation for all colleagues. The salary range for this role considers various factors such as skills, experience, job-related knowledge, certifications, geographic location, and specific business needs. Candidates typically join TD below the top of the salary range, reflecting our commitment to career development and growth opportunities.
As a candidate, we encourage you to discuss compensation with your recruiter for specific details.
Line of Business: Governance & Control
Job Description
The FCRA Usage Specialist oversees assigned portfolios, businesses, or functions to assess adherence to Fair Credit Reporting Act (FCRA) guidelines regarding consumer report usage.
Depth & Scope
- Ensures strict adherence to quality standards.
- Provides leadership and guidance to junior staff.
- Leads complex projects to meet company objectives, directing team efforts.
- Identifies and implements process improvements to enhance service quality and streamline operations.
- Recommends and conducts departmental training.
- Maintains expert knowledge of company systems, assisting with implementations and advising management as necessary.
- Coordinates compliance activities and quality control measures.
- Develops, updates, and manages manuals, reports, and documents.
- Participates in special projects and additional assigned duties.
Education & Experience
- Bachelor's degree or equivalent work experience.
- Minimum 5 years of relevant experience.
- Strong written and verbal communication skills.
- Exceptional time management and organizational abilities.
- Proficient computer skills.
- Flexibility to work evenings and weekends when necessary.
- Proven problem-solving and interpersonal skills.
- Ability to thrive in a fast-paced, unpredictable environment.
- Detail-oriented with strong leadership capabilities.
Preferred Qualifications
- Familiarity with FCRA regulations.
- Experience in compliance.
- Knowledge of TSYS systems.
Customer Accountabilities
- Supports the Bank's Customer Service Strategy.
- Considers the impact of decisions on TD, Customers, and stakeholders.
- Delivers exceptional customer service in all interactions.
- Demonstrates quality service delivery consistently.
- Contributes to improving the partner and customer experience.
Employee/Team Accountabilities
- Fosters an inclusive culture aligned with TD's diversity goals.
- Actively engages as a team member to promote a positive work environment.
- Provides leadership, training, and guidance as needed.
- Maintains ongoing communication on project statuses and relevant issues.
- Shares information and learns from colleagues.
Who We Are
TD is a leading global financial institution, the fifth largest bank in North America by branches, serving over 27 million households and businesses worldwide. Our 95,000+ colleagues bring creativity and skill to enrich the lives of our customers, communities, and each other. Guided by our vision to Be the Better Bank and our purpose to enhance lives, we innovate to shape the future of banking and enhance customer experiences.
Our Total Rewards Package
Our Total Rewards package supports colleagues' financial, physical, and mental well-being. It includes competitive base salary, variable compensation, health benefits, retirement programs, paid time off, banking benefits, career development, and recognition programs.
Additional Information
At TD, we're committed to your career growth through regular development conversations, training programs, and mentoring opportunities tailored to your goals. Join us to build a fulfilling career in financial services, supported by our ongoing growth and commitment to innovation.
Colleague Development
Explore various career paths and build essential skills through ongoing coaching, performance discussions, and access to online learning resources.
Training & Onboarding
Comprehensive training and onboarding ensure you have the tools for success in your new role.
Interview Process
We'll contact selected candidates for interviews and strive to notify all applicants of outcomes promptly.
Accommodations
For applicants needing accommodations due to disability, please contact our Workplace Accommodations Program.
Equal Opportunity Employer
TD is committed to diversity and provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apply now and join TD's dynamic team in Greenville, SC!
How to Apply
Interested candidates should click on the link below to apply for the job.
Conclusion
Join TD in Greenville, SC, where you'll be part of a team committed to excellence and innovation in financial services. With competitive compensation reflecting your skills and experience, comprehensive benefits, and a supportive environment focused on career development, TD offers the opportunity to grow professionally while making a meaningful impact.
Embrace the future of banking with us and discover how TD can empower you to achieve your career goals and enrich your life. Apply today and embark on a rewarding journey with one of the world's leading financial institutions.
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