Norrenberger, established in 2017, is a renowned financial services group specializing in tailored financial solutions for both individual and institutional clients. With a dedicated team of seasoned professionals, we offer a diverse array of services encompassing asset management, private equity, development finance, investment banking, insurance, pensions, securities trading, fintech, and digital banking. Our core mission is to unlock societal opportunities for our clients and stakeholders, driving positive impact through our offerings.
We're Hiring!
Position: Front Desk Officer
Location: Abuja
Employment Type: Contract
Job Description:
As a vital member of our team, you'll serve as the welcoming face of Norrenberger, ensuring a seamless experience for our guests and clients. Your responsibilities will include:
- Managing the Front Office/Reception area and Meeting Rooms to maintain a professional ambiance.
- Warmly greeting and receiving guests upon their arrival at the office.
- Handling incoming and outgoing mails and packages efficiently.
- Logging and addressing client complaints promptly, ensuring resolution and escalation when necessary.
- Managing client birthday information to foster stronger client relationships.
- Responding to client and prospect inquiries via online chat platforms and phone calls.
- Providing product and service information to potential clients and suggesting tailored solutions.
- Managing email correspondences and enquiries from both internal and external clients.
- Implementing service standards to uphold clients' confidence in our understanding of their needs and objectives.
Requirements:
- Bachelor's Degree in Business Administration or related field.
- Minimum of three years' experience in Client Services/Front Desk Management.
- Proven track record in office administration.
- Residency in Abuja, Nigeria.
How to Apply:
Interested candidates meeting the above criteria should send their CV to recruitment@norrenberger.com, with the subject line "Front Desk Officer Application."
Application Deadline: 15th March, 2024.
Don't miss this opportunity to join Norrenberger and contribute to our mission of empowering clients and stakeholders through tailored financial solutions! Apply now and be part of our dynamic team in Abuja.
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