Strom Infraco - We are an infrastructure development and management company founded on the principle of a truly African connection, inspired by a passion for partnerships, progress, and the growth of the continent.
We are recruiting to fill the position below:
Job Title: General Manager
Location: Lagos Island, Lagos
Employment Type: Full-time
Description
We are looking to hire a General Manager for our resort in Jos, Nigeria, which boasts over 150 rooms. The Hotel, Hill Station, established in 1938, was one of Nigeria's premier and largest hotels of its time. Currently undergoing restoration, Hill Station Hotel seeks an experienced General Manager to lead our hospitality efforts through this revitalization phase.
Primary Responsibilities
- Oversee the overall performance of the team, leading by example to deliver exceptional guest experiences.
- Manage all hotel operations including reception, food service, bar service, room service, booking, budgeting, marketing, and staff management.
- Work closely with the Directors to proactively drive the business forward.
- Recruit, retain, and effectively manage, motivate, and coach the team.
- Implement strategies to enhance guest satisfaction and loyalty through personalized services and amenities.
- Foster a positive work environment and promote teamwork and collaboration among staff.
- Conduct regular performance evaluations and provide feedback for continuous improvement.
- Ensure compliance with health, safety, and licensing regulations.
- Maintain and enhance hotel facilities and infrastructure to meet quality standards and guest expectations.
- Develop and implement sales and marketing strategies to drive revenue and occupancy.
- Represent the hotel in the local community and build positive relationships with stakeholders.
- Monitor and manage budget and financial performance, including revenue management and cost controls.
Important Personal Traits
- Strong leadership ability.
- Assertive with negotiating skills.
- Good understanding of business operations.
- Ability to implement and maintain effective standardized systems, processes, and controls.
- Strong financial management skills with the ability to drive profitability.
- Excellent organizational and communication skills.
- Initiative and good problem-solving skills.
- Business skills and ability to work within a budget.
- Polite and diplomatic.
Requirements and Preferred Qualifications
- Proven experience as a General Manager or similar executive role in the hospitality industry.
- Significant experience in successfully launching and managing new hotel ventures, demonstrating a track record of building and leading teams from inception to operational excellence.
- Understanding of financial statements and budgeting.
- Bachelor’s Degree in Hospitality Management, Business Administration, or a relevant field (master’s degree preferred).
- Certification in Hotel Management or a related field is a plus.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent communication and interpersonal skills.
- In-depth knowledge of hotel management best practices and industry trends.
Additional Requirements
- Ability to work flexible hours, including nights, weekends, and holidays as needed.
- Willingness to travel occasionally for business needs.
- Demonstrated ability to drive revenue growth and improve profitability.
Benefits and Compensation
- Competitive package including annual compensation, performance bonuses, health insurance, and professional development.
How to Apply
Interested and qualified candidates should send their resumes and cover letters detailing their qualifications and experience to: recruitment@strominfraco.com using the job title as the subject of the mail.
Note: We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Application Deadline: 15th August, 2024
Conclusion
Join Strom Infraco and play a pivotal role in revitalizing the historic Hill Station Hotel in Jos. If you have the leadership skills and hospitality experience we seek, we encourage you to apply for this exciting General Manager position. Don't miss this opportunity to make a significant impact in the hospitality industry.
Apply now and be a part of our journey towards excellence.
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