Lufthansa is one of the world's largest and most prestigious airlines, with hubs in Frankfurt and Munich, operating flights to 211 destinations across 74 countries. As an industry innovator, we prioritize environmental care and sustainability, boasting one of the most technologically advanced and fuel-efficient fleets globally. Our long-haul fleet includes the Boeing 747-8 and the Airbus A350-900, recognized for their eco-friendly attributes.
We Are Hiring: Group Station Agent in Lagos
Location: Lagos
Working Time: Full-time
Function: Airport Staff
Employment Level: Direct Entry
Description
Are you passionate about ensuring smooth, safe, and timely travel experiences? As a Group Station Agent at Lufthansa, you will handle passengers, baggage, and aircraft, focusing on safety, service, and quality every step of the way! Join us and be the key to seamless journeys.
Responsibilities
As a Lufthansa Group Station Agent, your duties will include:
- Taking appropriate measures for volume, weight, and trim-critical flights.
- Ensuring safe and efficient turnaround operations, emphasizing aircraft handling activities.
- Calculating and issuing tickets, including re-issues, in collaboration with RBCs.
- Filing and managing Passenger and Baggage irregularity reports (AHL, DPR, OHD) per airline guidelines.
- Providing information and assistance for all customer concerns during normal operations and irregularities.
- Performing check-in and boarding procedures in accordance with airline manuals.
- Carrying out other duties assigned by supervisors.
Requirements
To qualify as a Lufthansa Group Station Agent, candidates should meet the following criteria:
- High School Degree (Vocational training is desirable).
- 1-3 years of relevant work experience preferred.
- Excellent customer service skills and a confident demeanor.
- Ability to make ad-hoc decisions and work shifts.
- Capacity to lift luggage up to 23kg (70lb).
- Fluent in English (both spoken and written).
- Strong PC skills and a diligent work approach.
- Must possess a legal work permit in Nigeria and be willing to work under pressure.
- Good sociable skills and a team player mentality.
How to Apply
Interested and qualified candidates should click here to apply.
Note: The company will not provide relocation assistance.
Application Deadline: October 21, 2024.
Conclusion
Joining Lufthansa as a Group Station Agent in Lagos is an exciting opportunity for those passionate about the aviation industry and dedicated to providing exceptional service. With a commitment to sustainability and innovation, Lufthansa offers a dynamic work environment where you can grow your career while contributing to seamless travel experiences for passengers around the globe.
If you meet the qualifications and are ready to take on the challenges of this rewarding role, we encourage you to apply before the deadline on October 21, 2024. Become a part of our prestigious team and help shape the future of air travel!
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