Movenpick Hotel Ikoyi Lagos is strategically located at the entrance to Victoria Island, in the tranquil and prestigious business district of Ikoyi. The hotel is set amidst a lush, green garden, providing a serene urban retreat for both business travelers and holidaymakers. The setting creates an ideal escape from the hustle and bustle of city life, offering an immersive atmosphere of relaxation and comfort.
Boasting 181 elegantly designed rooms and luxurious suites, Movenpick Hotel Ikoyi ensures a blend of classic comfort and modern conveniences. Each room is equipped with high-speed internet access, state-of-the-art room amenities, and plush furnishings, offering guests a memorable stay, whether for business or leisure. Guests can indulge in the flavors of both Nigeria and international cuisine at the hotel’s signature restaurant or unwind at the Pool Bar. For those who wish to maintain their fitness regime while traveling, the fully-equipped fitness center and inviting swimming pool offer the perfect spaces to stay active and rejuvenate.
The hotel is also equipped with versatile conference and event spaces, perfect for business meetings, corporate functions, or social events. Whether you’re hosting a business seminar or planning a celebration, Movenpick Hotel Ikoyi provides an exceptional venue designed to cater to all your professional and personal event needs.
Join Our Team: We Are Hiring a Guest Service Agent
Movenpick Hotel Ikoyi Lagos is looking to recruit a Guest Service Agent who will play a pivotal role in creating exceptional experiences for our guests. As part of our dynamic team, you’ll have the opportunity to be a part of an exciting and rewarding career journey, while ensuring the highest level of service for our esteemed guests.
Position: Guest Service Agent
Location: Lagos
Job Schedule: Full-Time
Job Category: Rooms
Job Type: Permanent
Key Responsibilities
As a Guest Service Agent, you will:
- Provide personalized service to ensure a memorable experience for every guest, every interaction, every day.
- Respond promptly and efficiently to guest queries and requests.
- Address guest concerns and complaints with a positive and solution-oriented approach.
- Collaborate with various hotel departments to fulfill guest requests and manage room changes when necessary.
- Promote and advocate for ALL – Accor’s loyalty program to new and existing guests.
- Handle check-ins and check-outs, ensuring accurate guest account management.
- Manage bookings, offer helpful information, and enter reservations with attention to detail.
Required Qualifications
We are looking for candidates who possess:
- Previous experience in hotel front office reception is preferred.
- Excellent communication, interpersonal, and time management skills.
- A friendly, positive attitude with a passion for teamwork and guest satisfaction.
- Previous experience with Opera software is an advantage but not essential.
- A First Degree or equivalent in a related field.
- A professional telephone manner and outstanding customer service abilities.
Our Team & Work Environment
At Accor, we are known as Heartists, a community of passionate individuals who put their heart into everything they do. If you're ready to take on this challenge and deliver personalized, heartwarming experiences for guests, we want you to join our team. Each day, we strive to connect meaningfully with our guests and colleagues, creating lasting impressions and forging a welcoming environment.
How to Apply
If you meet the qualifications and are excited about this opportunity, we encourage you to apply. Interested and qualified candidates should click here to apply.
We look forward to welcoming you to the Movenpick Hotel Ikoyi team!
Conclusion
By creating an inviting environment for guests and maintaining exceptional service standards, Movenpick Hotel Ikoyi continues to uphold its reputation as one of the top luxury hotels in Lagos. Apply now to become a part of this dynamic and customer-focused team!
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