Daystar Power is a premier off-grid power service provider, delivering hybrid power solutions to commercial and industrial businesses across West Africa. Our innovative offerings, "Solar-as-a-Service" (100% solar power) and "Power-as-a-Service" (hybrid power solutions with battery storage), ensure clean, reliable power while significantly reducing clients’ overall power costs.
Our client base includes the region’s top industrial and commercial companies. Daystar Power operates actively in Nigeria, Ghana, Togo, and Senegal, with a representative office in Cote d’Ivoire.
We are currently recruiting for the following position:
Job Title: NOC Engineer
Location: Lagos
Schedule: Full-time
Job Description
Daystar Power Group seeks to engage competent and experienced NOC Engineers who will monitor all power systems on dedicated monitoring platforms and escalate any faults. We are an equal-opportunity employer committed to promoting diversity and inclusion in the workplace. We prohibit all forms of discrimination and harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by federal, state, or local law. We encourage qualified women to apply.
We are looking for hardworking, motivated, and well-organized individuals with a focus on continuous improvement to exceed expectations. Successful candidates will provide remote monitoring support to the Field Service team.
Key Responsibilities
- Provide 24/7 monitoring of hardware, power, and environmental alarms on customer equipment using network monitoring and surveillance software.
- Maintain the network by troubleshooting and identifying fault and outage locations.
- Ensure all systems on the network are reporting on the monitoring platform and escalate any that are not.
- Conduct facilities maintenance, including monitoring and managing inverters, generators, power usage, and running health and safety checks.
- Prepare shift reports reflecting activities carried out during the shift.
- Create trouble tickets, assign them to field resources, and track tickets until closure.
- Escalate faults to the field team and assist in testing equipment until resolution.
- Perform tests and simulations of alarms, test backup systems procedures, and update documentation.
- Prepare monthly ticket analysis showing the status of all tickets raised during the week, month, and year.
Requirements
- Education: Minimum of a bachelor’s degree in Engineering or a relevant discipline.
- Experience: At least 3 years of work experience in a network operating center, analyzing system and network performance using monitoring and graphical data.
- Language Proficiency: Excellent oral and writing skills in English.
How to Apply
Interested and qualified candidates should click here to apply.
Join us at Daystar Power and be part of a team dedicated to delivering innovative power solutions across West Africa.
Conclusion
Joining Daystar Power as a NOC Engineer offers a unique opportunity to contribute to the advancement of clean and reliable power solutions in West Africa. As a part of our team, you will play a crucial role in maintaining our high standards of service and support, ensuring that our clients receive uninterrupted power for their critical operations.
If you are a dedicated professional with a passion for innovation and excellence, we invite you to apply and be part of our mission to transform the energy landscape in the region. Together, we can create a sustainable and brighter future for all.
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