The Privacy Manager at Healthfirst will serve as the primary lead for maintaining, ensuring, and fostering an environment that enhances and promotes compliance with privacy-related laws, regulations, policies, and procedures to build a culture of privacy. The Privacy Manager serves as an active member of the Privacy Office and is involved in all activities related to the operation of the Healthfirst Privacy Program.
Work Schedule
This is a hybrid work schedule, consisting of reporting to our NY office from Tuesday through Thursday. We are located at 100 Church Street, NYC 10007.
Duties and Responsibilities
- Conducts and promotes Privacy training and awareness to the workforce.
- Responsible for Privacy training content & design as well as planning instructor-led events and webinars.
- Manages and leads Healthfirst privacy impact assessments (PIAs) to identify risks involving the collection, access, use, protection, storage, and destruction of Protected Health Information (PHI) and Personal Identifiable Information (PII). Works with stakeholders to develop risk mitigation plans.
- Represents Privacy in Healthfirst's Vendor Management Program, which includes onboarding and annual Privacy assessments of its Business Associates (BAs).
- Develops and maintains Healthfirst privacy policies and procedures.
- Partners with departments and business units to ensure that privacy-specific procedures, or privacy components of a larger process, align with Healthfirst's Privacy Policy as well as federal and state regulations.
- Investigates and researches Privacy incidents and complaints, including issues involving employee access and use of PHI. Interviews employees and recommends appropriate corrective action to key stakeholders.
- Collaborates with Security on activities involving ePHI such as potential breach incidents, vendor transmission of PHI, or Company-wide risk assessments.
- With Legal, maintains Healthfirst's PHI Breach Incident Response Guide.
- Participates in the development of the annual Privacy Work Plan and is responsible for driving various privacy projects within the Work Plan. This includes an analysis of the Plan to ensure it supports the Privacy Program as well as aligning with the Company's mission, vision, and goals.
- Manages, conducts, and designs Healthfirst's privacy walk-throughs of its corporate site and off-site locations.
- Participates in the design of Healthfirst's Community Offices, kiosk locations, and mobile RVs to ensure these spaces safeguard PHI and PII as well as promote privacy and confidentiality.
- Conducts Privacy Reviews to assess Healthfirst's compliance with federal/state privacy regulations and monitors corrective action plans.
- Remains current on the healthcare privacy landscape to determine how Healthfirst will be impacted. This can be done through participating in external professional Privacy forums or networks such as the International Association for Privacy Professionals (IAPP), Health Care Compliance Association (HCCA), and America's Health Insurance Plans (AHIP), etc.
Minimum Qualifications
- Bachelor's degree from an accredited institution.
- Deep understanding of all aspects of the HIPAA Privacy Rule, including the ability to articulate complex rules and regulations and how they impact Healthfirst and the healthcare industry.
- Prior experience in a healthcare payer, provider, or other healthcare-related setting working in the HIPAA Privacy Program.
- Efficient project management skills.
- Ability to work independently or in a team.
- Keen attention to detail to "issue spot" and escalate appropriately.
- Strong critical thinking and problem-solving skills.
- Strong verbal and writing skills; ability to understand the intended audience to communicate effectively.
- Diplomatic skills that can foster collaborative relationships across the Company to deliver results.
- Proficient in MS Office: Word, Excel, and PowerPoint.
Preferred Qualifications
- Master’s degree from an accredited institution.
- Privacy experience in a Medicare, Medicaid, and/or commercial payer.
- Appreciation for information technology (IT) and applications and an understanding of how PHI and PII flow from system to system.
- Working knowledge of Microsoft SharePoint.
- Familiarity with Salesforce.
- Knowledgeable of AWS cloud infrastructure.
- Experience communicating with regulatory agencies such as the Office of Civil Rights (OCR), New York State Department of Health (SDOH), Department of Financial Services (DFS), etc.
- Familiar with hospital settings and systems.
License/Certification
- Privacy certification such as CIPP-US, CIPM, CHPC, or the ability to certify within 6-12 months of hire.
Hiring Range
- Greater New York City Area (NY, NJ, CT residents): $100,900 - $145,775
- All Other Locations (within approved locations): $86,500 - $128,690
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses, and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as medical, dental, and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.
Equal Opportunity Employer
Healthfirst is an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, or any other protected federal, state/province, or local status unrelated to the performance of the work involved.
Location: New York, NY, USA
Job ID: healthfirst-R018421
Employment Type: Other
Perks and Benefits
Health and Wellness:
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Fitness Subsidies
- Mental Health Benefits
- Pet Insurance
Parental Benefits:
- Birth Parent or Maternity Leave
- Family Support Resources
Work Flexibility:
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks:
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Vacation and Time Off:
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement:
- 401(K) with Company Matching
- Performance Bonus
Professional Development:
- Internship Program
- Tuition Reimbursement
- Promote from Within
- Access to Online Courses
- Lunch and Learns
- Associate or Rotational Training Program
- Learning and Development Stipend
Diversity and Inclusion:
- Employee Resource Groups (ERG)
- Woman Founded/Led
- Diversity, Equity, and Inclusion Program
Client-provided location(s): New York, NY, USA
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