Teleperformance is a leading global digital business services company, delivering advanced, digitally powered business solutions to streamline operations for some of the world's most renowned brands. Our mission is to provide meaningful and sustainable support through innovative services that enhance efficiency and customer satisfaction.
With a diverse team of over 500,000 passionate individuals speaking more than 300 languages, our vast global reach combined with local presence enables us to make a positive impact on communities, clients, and the environment.
Benefits of Working with Teleperformance
- Paid Training: Receive comprehensive training to excel in your role.
- Competitive Wages: Earn a competitive salary reflective of your skills and experience.
- Full Benefits: Access comprehensive medical, dental, vision, 401k plans, and more.
- Paid Time Off: Enjoy paid vacation days to maintain a healthy work-life balance.
- Employee Wellness and Engagement Programs: Participate in programs designed to support your overall well-being.
Becoming a Licensed Insurance Agent
Teleperformance offers a 5-day paid training program to prepare you for the State Insurance Exam. We provide all necessary learning tools and cover the exam cost. Once you pass, we'll assist you in obtaining your insurance license across all states and territories where we operate.
Teleperformance and You
Through a balanced approach that integrates advanced technology with deep industry expertise, we simplify, expedite, and secure processes for people and businesses. We adapt swiftly to changing needs and are committed to delivering excellence in all we do. As part of our team, you will play a crucial role in achieving this mission.
Working at Teleperformance, you will:
- Engage in a dynamic and collaborative environment.
- Interact with a diverse range of people.
- Experience varied and exciting challenges daily.
- Discover growth opportunities that can propel your career forward.
Success Stories
Our Chief Client Officer began her journey at Teleperformance as an agent and ascended to a top leadership position, exemplifying that the sky is the limit at our company!
Position: Pre-Licensed Representative
Location: On-site in Richmond, Virginia
Responsibilities:
- Address customer inquiries and provide innovative solutions.
- Deliver exceptional customer service through active listening.
- Manage sensitive customer information with confidentiality.
- Resolve issues proactively on the first call.
- Communicate effectively with customers.
Qualifications:
- Minimum of 6 months of customer service experience.
- Must be over 18 years of age.
- Ability to type 25 words per minute.
- High School Diploma or GED.
- Proficiency with desktop computer systems.
- Strong oral and written communication skills.
- Preferred: 6 months of call center experience.
- Logical problem-solving abilities.
- Flexibility to work various shifts.
- Familiarity with Windows operating systems.
- Excellent organizational and prioritization skills.
Join Our Team
At Teleperformance, we strive to create an environment where employees feel valued, inspired, and supported. We believe that happy, healthy employees are more productive, creative, and engaged. We are dedicated to fostering a workplace that promotes happiness and a healthy work-life balance. Our inclusive and diverse culture ensures everyone feels welcomed and valued.
Teleperformance is an Equal Opportunity Employer.
Provided location(s): Midlothian, VA, USA
Job ID: Teleperformance_USA-1416948091
Employment Type: Other
Conclusion
Teleperformance stands out as a global leader in digital business services, committed to empowering its workforce and delivering exceptional value to clients worldwide. With a strong emphasis on innovation, inclusivity, and employee well-being, Teleperformance fosters a dynamic environment where individuals can thrive and grow professionally.
Whether you're starting your career or aiming to advance within the company, Teleperformance offers a supportive community and ample opportunities to make a meaningful impact. Join us in shaping the future of customer experience and business solutions at Teleperformance, where every voice counts and every contribution matters.
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