These Website Terms and Conditions form a legal agreement between you ("you" or "prospective customer") and Xigna Concierge Ent. ("Xigna," "we," "our," or "us"). These terms regulate your use of Xigna’s services, including all content and features on the Xigna website, mobile applications, and related products and services (collectively, the "Services").
By using any of the Services, you agree to these Terms and our Privacy Policy. If you disagree with any of these Terms, please refrain from using the Services.
PLEASE READ AND UNDERSTAND THESE TERMS CAREFULLY BEFORE AGREEING TO BE BOUND BY THEM.
English is the primary language for all communication between Xigna and you, including these Terms.
Xigna strives to keep the website available and free from bugs, but its use is at your own risk. All materials are provided "as is" without warranties, express or implied, including merchantability, fitness for a particular purpose, availability, security, title, or non-infringement of intellectual property rights.
Xigna does not guarantee that our website or Services will meet your specific needs or remain uninterrupted, bug-free, accurate, or error-free. You assume all risks of data loss or damage to your system from using our Services. No advice or information from us creates a warranty not expressly stated here.
By using Xigna’s virtual card services ("Services"), you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our Services.
Xigna provides virtual Mastercard services for online payments and transactions. We do not offer banking services; our virtual cards are exclusively for online purchases.
You must be at least 18 years old and capable of forming a legally binding agreement to use our Services. By using Xigna, you confirm you meet these requirements.
You may need to create an account to use our Services. You are responsible for keeping your account credentials confidential and liable for all activities under your account.
Fees for Xigna’s Services may change and will be clearly communicated. You agree to pay all applicable fees, and failure to do so may result in account suspension or termination.
Your use of our Services is subject to our Privacy Policy, which details how we collect, use, and protect your information.
You agree not to use our Services for illegal or unauthorized purposes, including fraud, money laundering, or any actions violating applicable laws.
Xigna may terminate or suspend your access to our Services at our discretion, without notice, for reasons including violation of these Terms.
We grant you a non-assignable, non-exclusive, revocable license to use the software in our Services, subject to these Terms. This includes updates and upgrades.
Our Services are protected by copyright, trademark, and other laws in Nigeria and globally. These Terms do not grant rights to use "Xigna" or its trademarks, logos, or brand attributes. All ownership remains with Xigna and its licensors.
Non-compliance may result in liability for damages. You agree not to modify, replicate, reverse engineer, or misuse the software unless required by law. Feedback you provide is voluntary, and we may use it without obligation.
You agree to indemnify and protect Xigna, its employees, and associates from losses, damages, costs, or liabilities (including legal fees) arising from your violation of these Terms or third-party rights related to your use of the Services.
Xigna is not liable for direct, indirect, incidental, special, or consequential damages from your use of our Services, even if advised of such possibilities.
We may update these Terms periodically. Your continued use of our Services after changes indicates acceptance of the updated Terms. Please review them regularly.
These Terms are governed by the laws of the Federal Republic of Nigeria. You agree to the non-exclusive jurisdiction of Nigerian courts for resolving disputes.
These Terms supersede all prior agreements between you and Xigna. If any provision is invalid, it will be adjusted or removed minimally, with remaining provisions intact. Xigna’s failure to enforce any right does not waive it.
At Xigna Concierge Ent., we are committed to delivering top-tier professional cleaning services at our physical office. The following terms apply:
Contact us for the full range of services offered.
Report any issues with garments, cleaning results, or entrusted items promptly to allow efficient investigation and resolution.
Complaints will be investigated within 3-5 working days, depending on complexity. We appreciate your patience.
We’ll provide a resolution post-investigation and notify you of the outcome, ensuring transparency and fairness.
Present your POS receipt and sign upon pickup. Signing acknowledges items are returned in proper condition and releases Xigna from future claims. Refusal to sign voids liability claims.
Xigna is not liable for:
For home and industrial cleaning consultations:
For complaints about our Services, contact us at support@xigna.io.
For questions about these Terms, reach out to us at support@xigna.io.